Heating|Air Conditioning Service - Before you call

We welcome your furnace repair and air conditioning service calls and will do our best to provide you with a solution to your heating and cooling problems, but to allow us to serve you better, we recommend that you take a few minutes to gather some information that will allow us to diagnose the problem more quickly and accurately. Though some of these things seem simple, they are the cause of many problems and fixing them can save you an unneeded service call.

Air Conditioner and Heat Pump Cooling Problems

- Check the thermostat to ensure it's set to the cooling mode and the temperature is at a setting lower than the current room temperature. Adjust the thermostat to the lowest temperature setting to see if the unit will come on.
- Check the filter if you have issues with low air flow from the vents. A clogged filter can greatly reduce the movement of air and the air conditioner's efficiency.
- Ensure your vents are open.
- Check the A/C units power disconnect switch.
- Check for a thrown circuit breaker.

Gas Furnace

- Check the thermostat to ensure it's set to the Heat or Auto setting and that the temperature setting is higher than the current room temperature.
- Check the furnace's power disconnect and check for a thrown breaker.
- Ensure the vents are open and unobstructed.
- Check the filter to see if it's clogged.
- Check that the gas valve is open and that the pilot light is ignited.